Technical Specialist

641

Melbourne, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations appeals and reviews
Ability to coach and train case managers
This role supports Case Management teams by providing technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988.
  • The position offers a flexible work arrangement allowing up to 3 days per week from home once fully trained.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

This role supports Case Management teams by providing technical guidance and training specific to the Safety Rehabilitation and Compensation Act 1988.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Strong experience administering SRC Act claims
  • Expertise in reconsiderations appeals and reviews
  • Ability to coach and train Case Managers
  • Knowledge of case law and risk management
  • Experience in dispute resolution negotiation and mediation

Nice-to-have

  • Motivated self-starter in fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim outcomes

Key Requirements

  • Demonstrated ability managing portfolio of claims under SRC Act
  • Strong written and verbal communication skills
  • Evidence of excellent decision making in Workers Compensation setting

Work Rights

Not specified

Tailored Resume

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