Técnico(a) Campo - Belo Horizonte - Mg

Unisys

Belo Horizonte, Brazil
Hardware and software support
Remote access tools
Installing hardware
Provide first-level support for hardware and software issues, handling tickets via remote access, chat, or email

Job Summary

  • Provide first-level support for hardware and software issues, handling tickets via remote access, chat, or email.
  • Install and configure hardware, software, and mobile devices, while also performing maintenance on computers and printers.
  • Manage IT assets, identify system improvements, and create materials to assist users with common queries.

Matching Summary

Provide first-level support for hardware and software issues, handling tickets via remote access, chat, or email.

Skills & Requirements

Must-have

  • hardware and software support
  • remote access tools
  • installing hardware
  • network computer configuration
  • desktop and printer maintenance
  • mobile device configuration

Nice-to-have

  • system and process improvement
  • IT asset management
  • user doubt clarification materials

Key Requirements

  • High School Diploma
  • Intermediate English
  • Intermediate OS knowledge
  • Intermediate Office Suite knowledge
  • Intermediate Network knowledge
  • Intermediate Internet knowledge
  • Own vehicle for travel

Work Rights

Not specified

Tailored Resume

Cover Letter