It Support Specialist

BlackSky

Seattle, WA, United States
Base: $74,000-$80,000 py; bonus/equity: not specif...
On-site
Windows 10/11, mac, linux support
Active directory account management
Office 365, azure, intune experience
BlackSky is a real-time intelligence company providing satellite imagery and analytics to military and commercial clients

Job Summary

  • BlackSky is a real-time intelligence company providing satellite imagery and analytics to military and commercial clients.
  • The role requires supporting internal users across Seattle and Tukwila offices with both in-office and remote assistance.
  • Employees receive comprehensive benefits including 100% medical/dental/vision premiums paid by the company and a 401(k) match.

Matching Summary

BlackSky is a real-time intelligence company providing satellite imagery and analytics to military and commercial clients.

Salary

Base: $74,000-$80,000 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Windows 10/11, Mac, Linux support
  • Active Directory account management
  • Office 365, Azure, Intune experience
  • PowerShell, Python, Bash scripting
  • Wi-Fi and wired networking troubleshooting
  • Remote management tool usage
  • After-hours on-call rotation availability

Nice-to-have

  • Ubuntu advanced troubleshooting
  • Microsoft GCC-High environment experience
  • NIST 800-171, FedRAMP compliance knowledge
  • MCSE, MCSA, or A+ certification
  • Strong self-direction and initiative
  • Documentation and KB article creation

Key Requirements

  • At least three years of IT systems support experience
  • Ability to work independently and within a team
  • Experience with iOS and Android device troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter