Front Desk Agent - Soho House New York

Soho House & Co Inc.

New York, NY, United States
Base: $25 usd ph; bonus/equity: not specified; ben...
On-site
1 year of customer service experience
Multi-tasking in high-volume environment
Ability to lift 40 pounds
The Front Desk Agent serves as the primary point of contact for members and guests, ensuring top-notch service from arrival

Job Summary

  • The Front Desk Agent serves as the primary point of contact for members and guests, ensuring top-notch service from arrival.
  • Responsibilities include performing concierge duties such as booking cars and restaurant reservations while handling accounting inquiries.
  • Soho House offers competitive compensation including health care, 401K matching, paid time off, and extensive career development opportunities.

Matching Summary

The Front Desk Agent serves as the primary point of contact for members and guests, ensuring top-notch service from arrival.

Salary

Base: $25 USD per hour; Bonus/Equity: Not specified; Benefits: Full benefits including Medical, Dental, Vision, and 2% 401K match

Skills & Requirements

Must-have

  • 1 year of customer service experience
  • Multi-tasking in high-volume environment
  • Ability to lift 40 pounds
  • Work nights, weekends, and holidays
  • Problem solving and conflict resolution

Nice-to-have

  • Experience with OpenTable or Salesforce
  • Knowledge of Opera property system
  • Google Sheets proficiency
  • Hospitable by nature
  • Proactive team player

Key Requirements

  • At least 1 year of similar role or customer service experience
  • Flexible schedule including nights, weekends, and holidays
  • Ability to work on feet for at least 8 hours

Work Rights

Not specified

Tailored Resume

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