The Director of Rooms leads all Rooms Division operations, ensuring seamless execution, exceptional guest experiences, and high-performing teams across Front Office, Housekeeping, and Guest Services
Job Summary
The Director of Rooms leads all Rooms Division operations, ensuring seamless execution, exceptional guest experiences, and high-performing teams across Front Office, Housekeeping, and Guest Services.
Build, lead, and develop high-performing teams across all Rooms Division functions, driving a strong service culture and guest-centric mindset aligned with brand values.
Manage Rooms Division budget, including payroll, supplies, and operational costs, while driving productivity and cost efficiency while maintaining service excellence.
Matching Summary
The Director of Rooms leads all Rooms Division operations, ensuring seamless execution, exceptional guest experiences, and high-performing teams across Front Office, Housekeeping, and Guest Services.
Skills & Requirements
Must-have
Oversee Rooms Division operations
Ensure seamless guest journey
Drive operational efficiency
Champion Housekeeping excellence
Build and develop high-performing teams
Manage Rooms Division budget
Nice-to-have
Strong service culture
Guest-centric mindset
Solution-oriented approach
Clear communication across departments
Key Requirements
Minimum 8–10 years in Rooms Division
Strong leadership progression
Proven experience in luxury or upscale international hotel brands