This position leads a team of Business Process and improvement Leads and collaborates with partners to improve workflows, reduce costs, and enhance customer and employee experience
Job Summary
This position leads a team of Business Process and improvement Leads and collaborates with partners to improve workflows, reduce costs, and enhance customer and employee experience.
Lead end-to-end process improvement initiatives using Lean and Six Sigma methodologies.
Champion digital transformation plans that support infrastructure and managed services.
Matching Summary
This position leads a team of Business Process and improvement Leads and collaborates with partners to improve workflows, reduce costs, and enhance customer and employee experience.
Skills & Requirements
Must-have
Lean and Six Sigma methodologies
BPMN 2.0 standards
cross-functional projects
change management
Miro, Visio, SAP Signavio, Smartsheet
Lifecycle Services processes
Nice-to-have
mindfulness programs
volunteer paid time off
company volunteer matching
employee assistance program
personalized wellbeing programs
on-demand digital course library
Key Requirements
Bachelor's/master's degree
10+ years of experience
Proven track record in leading complex initiatives