Sr Customer Operations Analyst

PSEGLI

Not specified; not specified; not specified
On-site
Customer operations analysis
Data-driven decision making
Process improvement initiatives
PSEGLI is seeking a Sr Customer Operations Analyst for an on-site position, focusing on enhancing customer service operations and analytics. The role requires strong analytical skills and experience in customer operations, aimed at improving service delivery and customer satisfaction

Job Summary

  • This role focuses on analyzing customer operations data to identify trends and improve service delivery.
  • The successful candidate will collaborate with cross-functional teams to implement operational enhancements.
  • The position offers the opportunity to directly impact customer satisfaction through data-backed strategies.

Matching Summary

Match Score: 85

PSEGLI is seeking a Sr Customer Operations Analyst for an on-site position, focusing on enhancing customer service operations and analytics. The role requires strong analytical skills and experience in customer operations, aimed at improving service delivery and customer satisfaction.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer operations analysis
  • Data-driven decision making
  • Process improvement initiatives

Nice-to-have

  • Strong communication skills
  • Cross-functional collaboration
  • Problem-solving mindset

Key Requirements

  • Bachelor's degree in Business or related field
  • Experience in customer operations or analytics
  • Proficiency in data analysis tools

Work Rights

Not specified

Tailored Resume

Cover Letter