Destek Operasyonları Sorumlusu - Tamirat Satış

Otis

ICA VE KARADENIZ BOLGE, Türkiye
Brüt maaş; performans hedefleriyle uyumlu prim öde...
Not specified (assumed in-office based on job nature).
Convert repair quotes to offers
Track upgrade and sms requests
Coordinate sms callback to invoicing
Otis is seeking a Destek Operasyonları Sorumlusu for its Support Operations team in Turkey, responsible for converting repair requests into proposals and managing the billing process. The ideal candidate should have 1-2 years of relevant experience, strong communication skills, and proficiency in Microsoft Office

Job Summary

  • This role involves converting all repair quote requests from field teams into offers and proactively tracking the process until invoicing.
  • You will coordinate with sales specialists to ensure SMS callback requests are invoiced and provide feedback to field teams for timely processing of requests.
  • The company offers a competitive package including gross salary, meal, transportation, social assistance, private health insurance, performance-based bonuses, and employee support programs.

Matching Summary

Match Score: 75

Otis is seeking a Destek Operasyonları Sorumlusu for its Support Operations team in Turkey, responsible for converting repair requests into proposals and managing the billing process. The ideal candidate should have 1-2 years of relevant experience, strong communication skills, and proficiency in Microsoft Office.

Salary

Brüt maaş; Performans hedefleriyle uyumlu prim ödemesi; Yemek, ulaşım, sosyal yardım, özel sağlık sigortası

Skills & Requirements

Must-have

  • Convert repair quotes to offers
  • Track upgrade and SMS requests
  • Coordinate SMS callback to invoicing
  • Provide feedback to field teams
  • Work with T Support desk
  • Contribute to regional KPI targets

Nice-to-have

  • Embrace safety, ethics, and quality
  • Open to innovation
  • Supportive of employees
  • Talent-oriented approach
  • Customer-centric processes

Key Requirements

  • 1-2 years of experience in similar positions
  • Associate's or Bachelor's degree in relevant fields
  • Proficient in Microsoft Office Suite
  • Strong analytical thinking and process tracking skills
  • Strong communication, coordination, and customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter