Technical Support Engineer

Hydeparkbank

Japanese native speaker
It software technical support
It related solutions
Provide technical support services for computer and IT software to Japanese users via phone

Job Summary

  • Provide technical support services for computer and IT software to Japanese users via phone.
  • Deliver IT-related solutions within a limited time to meet customer needs.
  • Work schedule is 5 days on, 2 days off with rotating shifts (morning 8-17 / evening 11-20), and compensatory time off for weekend work.

Matching Summary

Provide technical support services for computer and IT software to Japanese users via phone.

Skills & Requirements

Must-have

  • Japanese native speaker
  • IT software technical support
  • IT related solutions
  • proficient in office software
  • strong customer communication

Nice-to-have

  • IT background preferred
  • Call Center experience preferred
  • strong learning ability
  • high sense of responsibility

Key Requirements

  • High school education or above
  • Basic IT hardware and software skills
  • Ability to accept shift work

Work Rights

Not specified

Tailored Resume

Cover Letter