Case Manager - Specialised Insurance

33

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and rapport building skills
This role involves proactively managing mental health and physical claims while drawing on exceptional decision-making skills to make a positive impact every day

Job Summary

  • This role involves proactively managing mental health and physical claims while drawing on exceptional decision-making skills to make a positive impact every day.
  • The company fosters a learning culture that invests in employees ensuring a long-term career within a diverse and collaborative team environment.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, a corporate wellbeing program, and access to discounted health insurance.

Matching Summary

This role involves proactively managing mental health and physical claims while drawing on exceptional decision-making skills to make a positive impact every day.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and rapport building skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Strategic focus on minimizing claim costs
  • Resilience when supporting recovery journeys

Key Requirements

  • Extensive customer service experience required
  • Allied health or disability support experience advantageous
  • Ability to actively listen and understand customer needs

Work Rights

Not specified

Tailored Resume

Cover Letter