Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, USA
Competitive pyy; not specified; best-in-class indu...
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for the service department
Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • Responsibilities include outbound and inbound customer phone calls, responding via email and phone to internet leads, and setting appointments for the Service Department.
  • We offer best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Salary

Competitive pay; Not specified; Best-in-class industry benefits

Skills & Requirements

Must-have

  • Outbound and inbound customer phone calls
  • Responding via email and phone
  • Setting appointments for the Service Department
  • Entering customer information into the CRM
  • Customer focused, energetic, and self motivated

Nice-to-have

  • Building a meaningful career
  • Positive, team oriented environment
  • Addressing customer concerns promptly
  • Bilingual Spanish is a plus

Key Requirements

  • Experience in customer service or call center
  • Strong communication skills both verbal and written
  • Excellent computer skills
  • Highly organized with strong attention to detail
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter