Help Desk Specialist Stage

Henry Schein

Not specified; pyid internship; meal vouchers incl...
User request registration in ticketing system
Troubleshooting management software issues
Basic computer and windows knowledge
The role involves welcoming user requests, registering them in the ticketing system, and resolving software management issues

Job Summary

  • The role involves welcoming user requests, registering them in the ticketing system, and resolving software management issues.
  • Candidates must possess strong communication skills to clearly explain technical concepts to users.
  • The position offers professional development support, a company computer, and meal vouchers as part of the benefits.

Matching Summary

The role involves welcoming user requests, registering them in the ticketing system, and resolving software management issues.

Salary

Not specified; Paid internship; Meal vouchers included

Skills & Requirements

Must-have

  • User request registration in ticketing system
  • Troubleshooting management software issues
  • Basic computer and Windows knowledge

Nice-to-have

  • Positive attitude and patience with clients
  • Strong communication skills for technical concepts
  • Teamwork and ability to follow instructions

Key Requirements

  • Basic knowledge of Windows and Office software
  • Fluency in Italian language implied by description
  • Willingness to learn and curiosity

Work Rights

Not specified

Tailored Resume

Cover Letter