Customer Success Specialist, Doshii

Doshii

Competitive salary; bonus structure available; bes...
Hybrid
Strong communication and problem-solving skills
Experience delivering exceptional customer support
Ability to investigate issues methodically
This role supports hospitality venues by helping them onboard, connect, and operate across Doshii's ecosystem of POS, ordering, delivery, and payment partners

Job Summary

  • This role supports hospitality venues by helping them onboard, connect, and operate across Doshii's ecosystem of POS, ordering, delivery, and payment partners.
  • The team collaborates with product, engineering, and operations teams to resolve complex technical issues and improve customer experiences.
  • Employees enjoy a flexible hybrid work environment with rotating shifts and access to best-in-class benefits from CommBank.

Matching Summary

This role supports hospitality venues by helping them onboard, connect, and operate across Doshii's ecosystem of POS, ordering, delivery, and payment partners.

Salary

Competitive salary; Bonus structure available; Best in class benefits

Skills & Requirements

Must-have

  • Strong communication and problem-solving skills
  • Experience delivering exceptional customer support
  • Ability to investigate issues methodically
  • Comfortable working in a fast-paced environment
  • Rotating shifts including weekends

Nice-to-have

  • Experience using platforms such as Hubspot
  • Passion for hospitality and technology
  • Collaborative mindset cross-functionally
  • Curiosity and desire to continuously learn

Key Requirements

  • Rotating weekend roster availability
  • Methodical investigation skills
  • Written and phone-based support experience

Work Rights

Not specified

Tailored Resume

Cover Letter