Cloud Service Center Engineer

Radware Ltd.

Tel Aviv, IL
On-site
Understanding of lan/wan network design
Experience with bgp and ospf routing protocols
Proficiency in wireshark and kali linux
Radware is seeking a Cloud Service Center Engineer to support its cloud customers by ensuring the smooth operation of their services and providing timely troubleshooting. The ideal candidate should possess strong networking knowledge, experience in customer support, and excellent communication skills, thriving in a fast-paced environment

Job Summary

  • The Cloud Service Center Team provides immediate direct support for cloud customers as the first line of response.
  • Engineers are responsible for monitoring services, performing basic troubleshooting, and ensuring smooth operation of protected cloud services.
  • Radware is recognized as a global leader in cyber security and application delivery solutions with nearly 30 years of experience.

Matching Summary

Match Score: 85

Radware is seeking a Cloud Service Center Engineer to support its cloud customers by ensuring the smooth operation of their services and providing timely troubleshooting. The ideal candidate should possess strong networking knowledge, experience in customer support, and excellent communication skills, thriving in a fast-paced environment.

Skills & Requirements

Must-have

  • Understanding of LAN/WAN network design
  • Experience with BGP and OSPF routing protocols
  • Proficiency in Wireshark and Kali Linux
  • Knowledge of OWASP Top 10 web security
  • Customer facing support experience
  • Willingness to work off-hours and weekends

Nice-to-have

  • Fast learner able to perform under pressure
  • Excellent time management and multi-tasking skills
  • Ability to collaborate across teams for incident resolution
  • Perceptive and energetic team member

Key Requirements

  • BSc/BA in Computer Science or equivalent
  • Experience in similar positions or companies
  • Strong troubleshooting and diagnosis capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter