Partner Engagement Associate

Roku

Austin, United States
On-site
Technical onboarding and troubleshooting
Project management and organization
Knowledge base article creation
The Partner Management team guides content partners to imagine, develop, and publish best-in-class video apps and experiences

Job Summary

  • The Partner Management team guides content partners to imagine, develop, and publish best-in-class video apps and experiences.
  • The Partner Engagement Associate will act as a key liaison between content partners and Roku, focusing on technical onboarding, troubleshooting, and performance optimization.
  • Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday, with Fridays flexible for remote work.

Matching Summary

The Partner Management team guides content partners to imagine, develop, and publish best-in-class video apps and experiences.

Skills & Requirements

Must-have

  • Technical onboarding and troubleshooting
  • Project management and organization
  • Knowledge base article creation
  • Cross-functional project management
  • Roku products and features expertise

Nice-to-have

  • Video delivery solutions experience
  • Payment systems experience
  • DRM experience
  • Digital ad insertion experience
  • Sense of humor

Key Requirements

  • Fluent in Spanish
  • Bachelor's degree in Engineering, Business, or related field
  • 1+ year project management experience
  • Familiarity with software development lifecycle
  • Experience with JIRA, Airtable, Zendesk preferred

Work Rights

Not specified

Tailored Resume

Cover Letter