Customer Service Representative

AmeriVet

Hicksville, NY, United States
Competitive pyy; performance bonuses available; 40...
Onsite
High school diploma or equivalent
Excellent communication skills
Strong organizational skills
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to enhance client experience by managing appointments, communicating with clients, and supporting the medical team in a veterinary environment. The ideal candidate should possess excellent communication skills, prior customer service experience, and the ability to thrive in a fast-paced setting

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience for pets and their families.
  • Responsibilities include managing appointments, processing patient information, handling billing transactions, and ensuring seamless communication between clients and the medical team.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits to support team member well-being.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to enhance client experience by managing appointments, communicating with clients, and supporting the medical team in a veterinary environment. The ideal candidate should possess excellent communication skills, prior customer service experience, and the ability to thrive in a fast-paced setting.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Excellent communication skills
  • Strong organizational skills
  • Ability to handle multiple tasks
  • Fast-paced environment experience

Nice-to-have

  • Prior veterinary or healthcare experience
  • Empathy in client interactions
  • Avimark software proficiency
  • Active listening abilities
  • Sales promotion experience

Key Requirements

  • High school diploma or equivalent work experience
  • Basic proficiency with scheduling software
  • Flexibility to work Saturdays until 2pm

Work Rights

Not specified

Tailored Resume

Cover Letter