Guest Experience Representative - Intrust Bank Arena
Dow Event Center
Wichita, KS, United States
Positive and friendly attitude
Thorough knowledge of venue
Guest first mindset
Play a vital role in delivering amazing experiences through world-class entertainment, one guest at a time
Job Summary
Play a vital role in delivering amazing experiences through world-class entertainment, one guest at a time.
Work across a variety of front-line roles – including ticket scanning, ushering, attendant, and support roles.
Ensure each guest feels welcomed, valued, and supported with a positive and friendly attitude from the moment they arrive until the final encore or buzzer.
Matching Summary
Play a vital role in delivering amazing experiences through world-class entertainment, one guest at a time.
Skills & Requirements
Must-have
Positive and friendly attitude
Thorough knowledge of venue
Guest first mindset
Customer Service Excellence
Ability to stay calm under pressure
Work collaboratively with team members
Nice-to-have
Anticipate guest needs
Problem-solving skills
Attention to detail
Maintain cleanliness and organization
Key Requirements
High School Diploma or GED
1-2 years customer service experience preferred
Must be at least 18 years old
Ability to work extended hours and irregular hours