Network Engineer

NTT DATA

**
Bachelor's degree in it or equivalent experience
Entry-level troubleshooting and support experience
Basic knowledge of itil processes
** NTT DATA is seeking an entry-level Managed Services Cross Technology Engineer (L1) responsible for providing technical support and ensuring operational efficiency of client IT infrastructures. The role emphasizes proactive incident management across various technology domains, including Cloud, Security, and Networking, within a diverse and inclusive corporate culture. **

Job Summary

  • The role is responsible for ensuring zero missed service level agreement conditions by proactively identifying and resolving technical incidents.
  • Candidates must possess basic knowledge of management agents, redundancy concepts, and products within supported technical domains like Security, Network, or Data Centre.
  • NTT DATA serves 75% of the Fortune Global 100 and invests over $3.6 billion annually in R&D to help organizations transform digitally.

Matching Summary

Match Score: 75

** NTT DATA is seeking an entry-level Managed Services Cross Technology Engineer (L1) responsible for providing technical support and ensuring operational efficiency of client IT infrastructures. The role emphasizes proactive incident management across various technology domains, including Cloud, Security, and Networking, within a diverse and inclusive corporate culture. **

Skills & Requirements

Must-have

  • Bachelor's degree in IT or equivalent experience
  • Entry-level troubleshooting and support experience
  • Basic knowledge of ITIL processes

Nice-to-have

  • Ability to work in pressurized environments
  • Strong active listening and communication skills
  • Willingness to work longer hours when necessary

Key Requirements

  • CCNA or relevant Level 1 Network Security certification
  • Microsoft Azure Administrator Associate certification
  • AWS Certified Solutions Architect Associate certification
  • Veeam Certified Engineer or VMware certified Professional
  • Google Cloud Platform or Oracle Cloud Infrastructure certification

Work Rights

Not specified

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