As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public
Job Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
You will provide excellent customer service at all times, ensuring all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner.
We’re an entrepreneurial, inclusive culture where we succeed together, and we offer a competitive salary and benefits package.
Matching Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
Skills & Requirements
Must-have
Exceptional phone manner
High standards of personal presentation
Positive attitude and willingness to learn
Seamless, welcoming, professional experience
Handle telephone switchboard
Maintain reception area tidiness
Nice-to-have
Thrives in a busy environment
Collaborative team player
Ability to work independently
Entrepreneurial, inclusive culture
Key Requirements
Experience in financial/investment bank services, 4-5 star hotel, or corporate reception/customer service
High level of attention to detail
Strong customer service and interpersonal skills
Strong verbal and written communication in English and Chinese
Excellent personal presentation
Ability to relate positively with a wide range of stakeholders