Customer Service Specialist

GALDERMA AUSTRALIA

Madrid, Spain
Hybrid
Order processing via erp and crm
Respond to customer inquiries
Resolve delivery issues
As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations

Job Summary

  • As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations.
  • Join our close-knit and high-performing Customer Service team in Madrid, where collaboration, agility, and a touch of verbal wit are part of the daily rhythm.
  • Be part of a solid, welcoming team that feels like family, with opportunities to grow within the company and exposure to international operations.

Matching Summary

As a Customer Service Specialist, you’ll play a key role in supporting our Iberia operations, ensuring smooth order processing, resolving customer inquiries, and maintaining compliance with pharmaceutical regulations.

Skills & Requirements

Must-have

  • Order processing via ERP and CRM
  • Respond to customer inquiries
  • Resolve delivery issues
  • Maintain regulatory compliance
  • Fluent in Spanish and English

Nice-to-have

  • Positive energy and collaboration
  • Adaptability and learning agility
  • Customer-first mindset
  • Proactive mindset
  • Verbal wit

Key Requirements

  • 1-3 years of experience in Customer Service
  • Based in Madrid

Work Rights

Not specified

Tailored Resume

Cover Letter