Liability Specialist

EML

Melbourne, Australia
Fully remote
Assessment of liability
Determination of claims
Investigating complex claims
Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims

Job Summary

  • Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.
  • The role involves the investigating, strategizing, tracking, follow up and determination of complex claims to achieve the best possible outcome.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, flexibility to work from home to support work/life balance, and comprehensive learning and development opportunities.

Matching Summary

Reporting to the Eligibility Team Leader, you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.

Skills & Requirements

Must-have

  • assessment of liability
  • determination of claims
  • investigating complex claims
  • legislative timeframes
  • WorkSafe guidelines

Nice-to-have

  • resilience and complex conversations
  • attention to detail
  • conflict resolution skills
  • customer needs understanding

Key Requirements

  • Previous claims liability decision experience
  • Worker's compensation background advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter