Desktop Support Engineer, Bilingual (jp+en) - Finance Industry Location Chiyoda-ku, Tokyo

EIRE Systems

Chiyoda-ku, Tokyo, Japan
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Windows 10/11 and linux thin-client support
Active directory, exchange, citrix, vdi administration
Trading and market data application support
** EIRE Systems is seeking a bilingual (Japanese and English) Desktop Support Engineer with at least three years of experience in a financial services environment. The ideal candidate will provide advanced desktop support, troubleshoot various systems, and work independently in a high-pressure setting. **

Job Summary

  • Provide advanced desktop and end-user support in a fast-paced financial services environment.
  • Administer and troubleshoot key systems including Active Directory, Exchange, Citrix, and VDI.
  • Support critical trading and market data applications such as Bloomberg, Reuters, and FactSet.

Matching Summary

Match Score: 75

** EIRE Systems is seeking a bilingual (Japanese and English) Desktop Support Engineer with at least three years of experience in a financial services environment. The ideal candidate will provide advanced desktop support, troubleshoot various systems, and work independently in a high-pressure setting. **

Skills & Requirements

Must-have

  • Windows 10/11 and Linux thin-client support
  • Active Directory, Exchange, Citrix, VDI administration
  • Trading and market data application support
  • Microsoft 365 and enterprise application troubleshooting
  • Basic network troubleshooting (DNS, TCP/IP)
  • Collaboration tool and AV/VoIP support

Nice-to-have

  • PowerShell automation
  • SCCM and MDM experience
  • Financial services IT experience

Key Requirements

  • 3+ years of professional desktop support experience
  • Business-level Japanese and English communication skills
  • Ability to troubleshoot independently and work under pressure
  • Strong communication and documentation skills

Work Rights

Must be eligible to work full-time in Japan

Tailored Resume

Cover Letter