Operational Support Analyst

University of Arkansas System

Unknown, Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Review tickets
The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution

Job Summary

  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This position will also support operational and hygiene tasks as assigned by the Manager of Operational Support for tasks such as customer changes, org studio, unassigned tasks, and other duties as assigned.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • duplicate record resolution
  • review tickets
  • verify documentation
  • customer changes
  • org studio

Nice-to-have

  • excellent written and verbal communication
  • strong attention to detail
  • manage multiple tasks
  • think creatively
  • work independently from home

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • educational equivalent of Bachelor's degree
  • Experience managing technical requirements
  • Experience managing large volumes of data
  • Proficient skills with excel, access database, or SAS

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter