Data & Insights Analyst

SumUp

São Paulo, Brazil
Not specified; annual education budget: r$ 10,000;...
On-site
Strong sql proficiency
Etl/elt experience
Tableau or power bi skills
SumUp is seeking a Data & Insights Analyst for its Operations Performance team in São Paulo, Brazil. The role involves transforming operational data into actionable insights to enhance customer service and onboarding processes, while requiring strong analytical skills and experience with SQL and data visualization tools

Job Summary

  • You will play a key role in turning complex operational data into decisive actions to improve efficiency and reduce revenue churn.
  • The team centralizes Customer Service, Onboarding, and Customer Success across Brazil and all Americas to unify KPIs and scale insights.
  • Employees receive an annual budget of R$ 10,000 for education, certifications, and conferences along with a tax-free food voucher program.

Matching Summary

Match Score: 85

SumUp is seeking a Data & Insights Analyst for its Operations Performance team in São Paulo, Brazil. The role involves transforming operational data into actionable insights to enhance customer service and onboarding processes, while requiring strong analytical skills and experience with SQL and data visualization tools.

Salary

Not specified; Annual education budget: R$ 10,000; Benefits include Wellhub membership, gym access, and private retirement plan contribution

Skills & Requirements

Must-have

  • Strong SQL proficiency
  • ETL/ELT experience
  • Tableau or Power BI skills
  • KPI creation experience
  • Advanced English communication

Nice-to-have

  • Customer Experience background
  • DBT experience
  • Python programming skills
  • Revenue Management knowledge
  • Operations background

Key Requirements

  • Solid data manipulation skills
  • Good Excel proficiency
  • Confident communication with global teams

Work Rights

Not specified

Tailored Resume

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