Change Delivery Consultant

Absa

Sandton, South Africa
Change execution & implementation
Training, enablement & socialization
Embedding & adoption monitoring
The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking

Job Summary

  • The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking.
  • This role ensures that change initiatives are understood, adopted, and embedded by frontline colleagues and stakeholders, ultimately supporting improved customer outcomes, colleague experience, and business performance.
  • Ensure all change initiatives prioritize improved customer experience, operational efficiency, and value to SME clients.

Matching Summary

The Change Delivery Consultant plays a critical role in enabling successful implementation of strategic and operational changes across the SME segment within Business Banking.

Skills & Requirements

Must-have

  • Change Execution & Implementation
  • Training, Enablement & Socialization
  • Embedding & Adoption Monitoring
  • Stakeholder Engagement & Collaboration
  • Problem Solving & Continuous Improvement
  • Customer-Centric Enablement

Nice-to-have

  • Agile ways of working
  • Drive colleague awareness and understanding
  • Support agile ways of working

Key Requirements

  • Bachelors Degree and Professional Qualifications

Work Rights

Not specified

Tailored Resume

Cover Letter