Head Of Communications, Code

Australian Financial Complaints Authority

Melbourne, Victoria, Australia
Not specified; not specified; flexible benefits in...
On-site
Senior communications leadership experience
Regulated environment or complex sector background
Media strategy and reputation management expertise
This role positions communications as a core regulatory tool to influence industry behavior and drive measurable improvements in practice

Job Summary

  • This role positions communications as a core regulatory tool to influence industry behavior and drive measurable improvements in practice.
  • The successful candidate will lead strategic communications for five independent Code Compliance Committees while acting as a trusted adviser to senior leaders.
  • AFCA offers flexible hybrid working options, inclusive leave policies including 20 weeks paid parental leave, and a commitment to diversity and belonging.

Matching Summary

This role positions communications as a core regulatory tool to influence industry behavior and drive measurable improvements in practice.

Salary

Not specified; Not specified; Flexible benefits including 20 weeks paid parental leave

Skills & Requirements

Must-have

  • Senior communications leadership experience
  • Regulated environment or complex sector background
  • Media strategy and reputation management expertise
  • Translating complex data into public messaging
  • Advising senior leaders on sensitive issues

Nice-to-have

  • Inclusive leadership values
  • Flexible work arrangements
  • Diverse and caring culture fit
  • Passion for fairness and consumer outcomes

Key Requirements

  • Silver AWEI Accreditation 2025
  • Tertiary qualifications in Communications or Public Relations
  • Proven track record in senior communications roles
  • Experience with high-profile sensitive matters

Work Rights

Not specified

Tailored Resume

Cover Letter