Care Manager - Patient Call Center (remote)

IQVIA UK

Multiple Locations
Base: $22.00 - $23.00 ph; bonus/equity: not specif...
Fully remote
Contact insurance companies
Benefit investigations
Copay assistance
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status

Job Summary

  • Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
  • This is a remote position and employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

Matching Summary

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Contact insurance companies
  • Benefit investigations
  • Copay assistance
  • Prior authorization status
  • HIPAA guidelines adherence
  • Remote work environment

Nice-to-have

  • Patient eligibility evaluation
  • Adherence support
  • Onboarding new employees
  • Virtual team collaboration

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical billing experience
  • Minimum three months data entry experience
  • Type 30 WPM+
  • Computer savvy
  • Advanced Microsoft Suite knowledge
  • Soft phone systems knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter