Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, Flexibility to work from home to support work/life balance, Comprehensive learning and development opportunities.

Matching Summary

As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Claim administration duties
  • Microsoft Office Suite proficiency
  • High level of empathy
  • Solution focused mindset

Nice-to-have

  • Learning culture
  • Diverse and inclusive team
  • Work-life balance support

Key Requirements

  • Full time, permanent position
  • Work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter