Customer Success Manager - Enterprise

HumanSignal

Remote
Base: $127,000 – $152,000 usd; bonus/equity: on-ta...
Remote
Customer success management
Data labeling and annotation platforms
Ml and data science team collaboration
HumanSignal is building a platform that powers the creation, curation, and evaluation of high-quality data for AI systems

Job Summary

  • HumanSignal is building a platform that powers the creation, curation, and evaluation of high-quality data for AI systems.
  • The Customer Success Manager will own strategic customer relationships and partner deeply with ML and data science teams to integrate Label Studio into their workflows.
  • The company offers a mission-driven, well-funded startup environment with a thriving open source and enterprise community.

Matching Summary

HumanSignal is building a platform that powers the creation, curation, and evaluation of high-quality data for AI systems.

Salary

Base: $127,000 – $152,000 USD; Bonus/Equity: On-Target Earnings $158,000 – $190,000 USD; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Success Management
  • Data labeling and annotation platforms
  • ML and data science team collaboration
  • Operationalizing labeling workflows
  • Technical advisor for AI/ML teams
  • B2B SaaS experience
  • Managing strategic customer relationships

Nice-to-have

  • Experience with AI/ML organizational dynamics
  • Hands-on data scientist or MLOps experience
  • Startup environment adaptability
  • Product feedback and feature advocacy
  • Cross-functional team collaboration

Key Requirements

  • 5+ years in customer-facing technical roles
  • 3+ years managing customer relationships
  • Familiarity with ML/AI workflows and data labeling
  • Experience in B2B SaaS companies
  • Direct experience as data scientist, ML engineer, or MLOps practitioner

Work Rights

Not specified

Tailored Resume

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