Coordinateur Service Client / E-commerce H/f

816

Not specified
Excellent verbal and written communication skills
Proactive and cooperative attitude
Ability to resolve customer complaints professionally
Skechers is seeking a proactive and motivated Customer Service Coordinator for its e-commerce platform to provide top-tier support to customers. The ideal candidate will possess excellent communication skills and a positive attitude, ensuring a unique customer experience during interactions

Job Summary

  • The role involves supporting Skechers.fr activities by providing the highest level of customer service to e-commerce consumers.
  • Responsibilities include supervising orders, processing refunds and returns, and responding to inquiries via email, phone, and chat.
  • Candidates must maintain an in-depth knowledge of products and ensure all consumer concerns are addressed quickly and professionally.

Matching Summary

Match Score: 85

Skechers is seeking a proactive and motivated Customer Service Coordinator for its e-commerce platform to provide top-tier support to customers. The ideal candidate will possess excellent communication skills and a positive attitude, ensuring a unique customer experience during interactions.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Proactive and cooperative attitude
  • Ability to resolve customer complaints professionally

Nice-to-have

  • Passion for communicating with clients
  • Knowledge of English language
  • Teamwork orientation

Key Requirements

  • Excellent communication skills
  • Positive and friendly attitude
  • English knowledge is a plus

Work Rights

Not specified

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