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Ricoh is seeking a Field Representative II for Print Support in Berwick, PA, responsible for ensuring the operational efficiency of managed print devices while delivering exceptional customer service. The ideal candidate will have a background in IT support and technical training, with a focus on proactive customer engagement and problem resolution.
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Job Summary
This role serves as the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area.
The position requires proactive engagement to uphold service level agreements (SLAs) by promptly resolving support requests and conducting routine maintenance.
Ricoh offers a comprehensive benefits package including medical insurance, retirement savings plans, and tuition assistance programs.
Matching Summary
Match Score: 75
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Ricoh is seeking a Field Representative II for Print Support in Berwick, PA, responsible for ensuring the operational efficiency of managed print devices while delivering exceptional customer service. The ideal candidate will have a background in IT support and technical training, with a focus on proactive customer engagement and problem resolution.
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