Retail Customer Service Specialist

DICK'S Sporting Goods

Bluffton, SC, US
Not specified; assumed to be onsite.
Excellent customer experience delivery
Front-end register coverage
Inventory presentation standards
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Bluffton, SC location, focused on delivering exceptional customer experiences through proactive engagement and efficient front-end operations. The role emphasizes teamwork, accountability, and a commitment to creating an inclusive shopping environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires assisting managers with department scheduling, directing workflow, and monitoring associate performance to ensure high standards.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Bluffton, SC location, focused on delivering exceptional customer experiences through proactive engagement and efficient front-end operations. The role emphasizes teamwork, accountability, and a commitment to creating an inclusive shopping environment.

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end register coverage
  • Inventory presentation standards
  • Team scheduling assistance
  • Loss prevention adherence

Nice-to-have

  • Inclusive store environment creation
  • Product knowledge expertise
  • Loyalty program promotion
  • Collaborative teamwork attitude
  • Action-oriented decision making

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items
  • Ability to stand for up to 4 hours
  • Adherence to safety and loss prevention policies

Work Rights

Not specified

Tailored Resume

Cover Letter