Oracle Health Federal Technical Customer Service Administrator

Oracle

United States
Base: $15.00 to $28.61 ph or $31,200 to $59,500 py...
Oracle health applications support
User account provisioning
Troubleshoot access and login issues
The role involves supporting end users with solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service

Job Summary

  • The role involves supporting end users with solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service.
  • Responsibilities include managing user account provisioning, resolving technical or administrative issues, and acting as a bridge between clients and technical solutions.
  • The work done in this role will play a crucial part in supporting patient care by ensuring healthcare professionals have timely and seamless access to critical systems.

Matching Summary

The role involves supporting end users with solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service.

Salary

Base: $15.00 to $28.61 per hour or $31,200 to $59,500 per annum; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401(k), PTO, holidays, sick leave, parental leave, adoption assistance, ESPP

Skills & Requirements

Must-have

  • Oracle Health applications support
  • User account provisioning
  • Troubleshoot access and login issues
  • Adhere to service level agreements
  • Healthcare data privacy and security

Nice-to-have

  • Human-centric healthcare experience
  • Process improvement collaboration
  • Develop user guides and FAQs

Key Requirements

  • U.S. citizenship required
  • Must obtain government security clearance
  • 0-2 years IT support work experience
  • HCIT support work experience

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter