Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

CommBank

Rouse Hill, Australia
On-site (30 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Banking Specialist for a six-month fixed-term contract at their Rouse Hill branch. The role involves providing exceptional customer service, supporting clients with financial products, and promoting digital banking solutions

Job Summary

  • As the Customer Banking Specialist in our Rouse Hill Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for a six-month fixed-term contract at their Rouse Hill branch. The role involves providing exceptional customer service, supporting clients with financial products, and promoting digital banking solutions.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial health checks
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Building a career with CommBank
  • Improving financial wellbeing
  • Positive impact on customers' lives

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment
  • 6 Months Fixed Contract

Work Rights

Not specified

Tailored Resume

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