It Support Technician | Legends Global Merchandise
ASM Global
Indianapolis, IN, US
Competitive salary; not specified; medical, dental...
End-user device administration
Point-of-sale system support
Ticketing system maintenance
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans across in-venue, e-commerce, and pop-up operations
Job Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans across in-venue, e-commerce, and pop-up operations.
The role involves administering end-user devices, supporting point-of-sale systems, and maintaining ticketing systems while resolving incidents per established service-level agreements.
Candidates receive a competitive salary commensurate with experience along with a generous benefits package including medical, dental, vision, life, disability insurance, paid vacation, and a 401k plan.
Matching Summary
Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans across in-venue, e-commerce, and pop-up operations.
Salary
Competitive salary; Not specified; Medical, dental, vision, life, disability insurance, paid vacation, 401k plan
Skills & Requirements
Must-have
End-user device administration
Point-of-sale system support
Ticketing system maintenance
Network equipment troubleshooting
Software installation and upgrades
Nice-to-have
Customer service focused mindset
Ability to work independently
Flexible to help with multiple locations
Strong analytical problem solving skills
Effective stakeholder communication
Key Requirements
2-year degree in related field
Minimum of 2 years work experience in help desk or desktop support