2-3 years customer success or account management experience
Strategic thinking and problem-solving in fast-paced environments
Data-driven mindset with strong attention to detail
The mission is to drive adoption and revenue by ensuring clients maximize value from the Navan platform through strategic onboarding and training
Job Summary
The mission is to drive adoption and revenue by ensuring clients maximize value from the Navan platform through strategic onboarding and training.
You will develop trusted advisor relationships with customers ranging from program administrators to C-suite executives to align business goals and success metrics.
The role involves identifying opportunities for upsells and cross-selling the Expense solution to existing Travel customers while managing renewals.
Matching Summary
The mission is to drive adoption and revenue by ensuring clients maximize value from the Navan platform through strategic onboarding and training.
Skills & Requirements
Must-have
2-3 years Customer Success or Account Management experience
Strategic thinking and problem-solving in fast-paced environments
Data-driven mindset with strong attention to detail
Strong communication and presentation skills
Experience managing post-sales activities and renewals
Nice-to-have
Preferred experience in corporate travel management
Background in fintech industry
High energy go-getter attitude with fresh ideas
Ability to partner with C-Suite executives
Coachable individual with high EQ
Key Requirements
Bachelor's degree preferred or similar work experience
2-3 years of relevant experience in Customer Success or Account Management
Track record of high performance in rapidly growing companies