The role involves steering, coordinating, and quality controlling external service providers for remote access and virtual workplace services
Job Summary
The role involves steering, coordinating, and quality controlling external service providers for remote access and virtual workplace services.
Candidates will contribute to the technical roadmap for Citrix, Azure Virtual Desktop, and hybrid workplace architectures while managing SLAs and KPIs.
Zeppelin offers a unique corporate culture with flexible working arrangements, 30 days of vacation, and a commitment to climate neutrality by 2030.
Matching Summary
The role involves steering, coordinating, and quality controlling external service providers for remote access and virtual workplace services.
Skills & Requirements
Must-have
Citrix Virtual Apps & Desktops expertise
Azure Virtual Desktop knowledge
AWS End User Computing Services
ITIL process understanding
SLA and KPI management experience
External service provider management
Nice-to-have
Hybrid workplace architecture experience
Strong communication in international teams
Structured and independent working style
Budget and capacity planning skills
Key Requirements
Completed degree in computer science or business informatics
Several years of experience in IT service management
Very good knowledge of German and English languages