Service Team Lead

Hiab

Franklin, IN, United States
Base: $35.10-$37.10 ph; bonus/equity: not specifie...
Customer service
Technician coordination
Service order management
Supervise the coordination of Technicians for the delivery of service

Job Summary

  • Supervise the coordination of Technicians for the delivery of service.
  • Serve as a primary contact for customer calls for maintenance and repair.
  • Opportunities for career growth and competitive salary commensurate with experience.

Matching Summary

Supervise the coordination of Technicians for the delivery of service.

Salary

Base: $35.10-$37.10 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefit package including health, vision, dental, company-paid life insurance, 401k with 6% match, personal time off, and tuition reimbursement

Skills & Requirements

Must-have

  • Customer service
  • Technician coordination
  • Service order management
  • Troubleshooting
  • DOT compliance

Nice-to-have

  • Geographical knowledge
  • Travel readiness
  • Communication skills

Key Requirements

  • Valid Driver’s License
  • High School diploma or equivalent
  • 3+ years of dispatching experience
  • 5+ years of customer service experience
  • Must have a working knowledge of DOT hours of service
  • Up to 10% travel required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter