The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service
Job Summary
The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service.
As a PC Garage Technician, you’ll provide hands-on support for the full lifecycle of end-user hardware, including onboarding, refreshes, offboarding, HW changes, break/fix incidents and accessories.
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Matching Summary
The PC Garage is the front line of IT support for employees at General Motors, designed to deliver fast, reliable, and user-friendly service.
Skills & Requirements
Must-have
Hands-on hardware support
Full PC lifecycle management
Troubleshoot hardware issues
Enterprise IT ticketing systems
Customer-facing IT support
Process simplification and automation
Nice-to-have
Professional and customer-focused demeanor
Collaborate across IT, HR, business functions
Walk-up IT support concepts
Lead onboarding hardware support
Key Requirements
Experience building, supporting, and staging desktops, laptops, peripherals, and accessories in an enterprise environment
Familiarity with enterprise IT ticketing systems (e.g., ServiceNow) and asset management tools
Ability to manage multiple priorities while meeting strict SLAs