Operador/a De Central Receptora De Alarmas (cra)

Johnson Controls OpenBlue

Las Rozas, Spain
Not specified
Receive and manage security alerts
Activate security protocols
24/7 alarm monitoring
Johnson Controls OpenBlue is seeking an Alarm Receiving Center Operator in Las Rozas, Spain, to manage security alerts and ensure effective responses. The ideal candidate should possess a relevant educational background, customer service experience, and be available for rotating shifts. The position offers competitive compensation, benefits, and opportunities for professional development within a diverse, innovative company

Job Summary

  • As an Alarm Receiving Center Operator, your main responsibility will be to receive and manage security alerts, ensuring a quick and effective response.
  • We offer 24/7 monitored anti-intrusion alarms with the latest cutting-edge technology to protect what matters most.
  • Johnson Control offers an attractive benefits package including life and accident insurance, and the possibility of flexible remuneration.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking an Alarm Receiving Center Operator in Las Rozas, Spain, to manage security alerts and ensure effective responses. The ideal candidate should possess a relevant educational background, customer service experience, and be available for rotating shifts. The position offers competitive compensation, benefits, and opportunities for professional development within a diverse, innovative company.

Skills & Requirements

Must-have

  • Receive and manage security alerts
  • Activate security protocols
  • 24/7 alarm monitoring
  • Handle customer calls
  • Resolve technical incidents

Nice-to-have

  • Excellent communication skills
  • Strong results orientation
  • Teamwork and collaboration
  • Organization and planning skills

Key Requirements

  • Vocational Training (Grado Medio or Superior)
  • Previous customer phone experience
  • Experience resolving phone incidents
  • Availability for rotating shifts
  • Experience in Alarm Receiving Centers

Work Rights

Not specified

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