Client Services Representative (csr) – Drug & Alcohol Testing
TELUS HEALTH
Temecula, CA, US
Base: $42,000–$44,000pyear; bonus/equity: not spec...
Onsite
1-2 years customer service experience
Microsoft excel and scheduling tools proficiency
Strong attention to detail for compliance data
TELUS Health is seeking a Client Services Representative to support safer workplaces through reliable drug and alcohol testing services
Job Summary
TELUS Health is seeking a Client Services Representative to support safer workplaces through reliable drug and alcohol testing services.
The role involves maintaining compliance databases, performing specimen collections, and serving as the first point of contact for clients and participants.
Candidates will enjoy a consistent Monday-Friday schedule with comprehensive benefits including group insurance, PTO, and retirement plans.
Matching Summary
TELUS Health is seeking a Client Services Representative to support safer workplaces through reliable drug and alcohol testing services.
Salary
Base: $42,000–$44,000/year; Bonus/Equity: Not specified; Benefits: Group insurance, PTO, retirement plan
Skills & Requirements
Must-have
1-2 years customer service experience
Microsoft Excel and scheduling tools proficiency
Strong attention to detail for compliance data
Ability to multitask in fast-paced environment
Clear verbal and written communication skills
Nice-to-have
Background in healthcare or occupational health
Familiarity with DOT or union testing regulations
Experience coordinating background checks
Bilingual fluency in Spanish and English
Knowledge of case management systems
Key Requirements
1-2 years experience in customer service or administration
Comfortable using Microsoft Excel and data entry systems
Proven ability to follow protocols in regulated environments