The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide
Job Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide.
The company promotes flexible work schedules, career growth, work-life balance, and equal opportunities in a diverse and inclusive environment.
This role involves handling compensation cases, collaborating across teams, and contributing to knowledge sharing while working in a 24x7 regional shift pattern.
Matching Summary
The Workday Customer Support Team is passionate about customer service, innovation and excellence, providing business-critical solutions worldwide.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS software support
Customer support for enterprise software
Compensation case management
24x7 regional shift coverage
Collaboration with product and development teams
Nice-to-have
Creative approach to problem solving
Passion for customer service and innovation
Work-life balance and wellbeing focus
Flexible work schedules
Resilience under tight deadlines
Key Requirements
3+ years SaaS software support experience
5+ years senior technical support experience
Experience with HRIS background
Ability to support Compensation or Benefits solutions
Experience managing case queues and prioritizing issues