Customer Service Representative

Cargologic

2-5 years customer service experience
Proficiency in microsoft office applications
Excellent english communication skills
The role involves making daily vendor appointments, ensuring customer approval, and following up on any scheduling issues

Job Summary

  • The role involves making daily vendor appointments, ensuring customer approval, and following up on any scheduling issues.
  • Candidates must prioritize and consolidate shipments while coordinating ticket-making and allocation processes for warehouse associates.
  • The position requires troubleshooting vendor issues such as incorrect colors or sizes that do not match purchase orders.

Matching Summary

The role involves making daily vendor appointments, ensuring customer approval, and following up on any scheduling issues.

Skills & Requirements

Must-have

  • 2-5 years customer service experience
  • Proficiency in Microsoft Office applications
  • Excellent English communication skills
  • Knowledge of warehouse processes including Ecom
  • Conflict resolution and problem-solving abilities

Nice-to-have

  • Strong organization and multi-tasking skills
  • Aptitude to learn new software applications
  • Ability to manage several projects simultaneously

Key Requirements

  • 2-5 years of customer service experience
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Understanding of various warehouse processes

Work Rights

Not specified

Tailored Resume

Cover Letter