Pt - Recepcionista

Sofitel Sydney Wentworth

São Paulo, Brazil
**
Advanced english conversation skills
Check-in and check-out procedures
Reservation system data entry
** The Sofitel Sydney Wentworth is seeking a receptionist to provide exceptional service to guests, ensuring a memorable experience from check-in to check-out. The role requires strong communication skills, problem-solving abilities, and a background in hospitality or tourism. **

Job Summary

  • The role involves managing the entire guest journey from arrival to departure to ensure a memorable experience.
  • Candidates will be responsible for processing payments, organizing files, and mediating conflicts in critical situations.
  • The position requires adherence to strict reception procedures and the ability to guide other team members when necessary.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a receptionist to provide exceptional service to guests, ensuring a memorable experience from check-in to check-out. The role requires strong communication skills, problem-solving abilities, and a background in hospitality or tourism. **

Skills & Requirements

Must-have

  • Advanced English conversation skills
  • Check-in and check-out procedures
  • Reservation system data entry
  • Conflict mediation with guests
  • Telephone etiquette standards

Nice-to-have

  • Empathy and patience with clients
  • Discretion and confidentiality
  • Flexibility and adaptability
  • Strong organizational skills
  • Cordiality and sympathy

Key Requirements

  • Higher education in Tourism or Hospitality
  • Advanced English proficiency required
  • Experience in hotel front desk operations

Work Rights

Not specified

Tailored Resume

Cover Letter