Hastings Deering is one of the largest Caterpillar dealer networks in the world, providing sales, service, and support for a wide range of machinery
Job Summary
Hastings Deering is one of the largest Caterpillar dealer networks in the world, providing sales, service, and support for a wide range of machinery.
The Service Manager role offers a key leadership opportunity to oversee the Service Department’s operations at the Honiara Business Centre and contribute to business growth.
The position requires proactive safety ownership, financial compliance, team goal setting, and collaboration with other departments to ensure service sales and performance targets are met.
Matching Summary
Hastings Deering is one of the largest Caterpillar dealer networks in the world, providing sales, service, and support for a wide range of machinery.
Skills & Requirements
Must-have
Service department operations management
Financial performance oversight
Customer and client dispute resolution
Safety risk-based decision making
Team performance monitoring and development
Knowledge of Caterpillar systems
Nice-to-have
Exceptional interpersonal communication skills
Experience in power generation and heavy earthmoving
High computer literacy with Microsoft programs
Strong commitment to quality and team development
Key Requirements
Trade qualification
Minimum seven years service management experience
Experience in customer facing or supervisory roles
Knowledge of Caterpillar systems
Honiara national residency
Work Rights
Only Honiara nationally based candidates are required to apply