Referral Management Specialist I – Charleston

Medical University of South Carolina

Charleston, United States
Hourly; pyy grade health-19; not specified
**
Call center environment experience
Automated scheduling system proficiency
35 cwpm typing speed required
** The Medical University of South Carolina is seeking a Referral Management Specialist I in Charleston, responsible for facilitating the referral process and scheduling appointments in a call center environment. The position requires strong customer service skills and the ability to manage multiple tasks while ensuring patient satisfaction. **

Job Summary

  • This position serves as the initial point of contact for patients and referring physicians seeking access to MUSC medical care.
  • The role involves facilitating referrals and scheduling appointments across multiple specialties using automated systems in a call center.
  • Candidates must demonstrate strong verbal communication skills and the ability to triage calls using standardized algorithms.

Matching Summary

Match Score: 75

** The Medical University of South Carolina is seeking a Referral Management Specialist I in Charleston, responsible for facilitating the referral process and scheduling appointments in a call center environment. The position requires strong customer service skills and the ability to manage multiple tasks while ensuring patient satisfaction. **

Salary

Hourly; Pay Grade Health-19; Not specified

Skills & Requirements

Must-have

  • Call center environment experience
  • Automated scheduling system proficiency
  • 35 cwpm typing speed required

Nice-to-have

  • Energetic enthusiastic team culture
  • Strong problem-solving abilities
  • High-volume dynamic setting management

Key Requirements

  • Bachelor's degree OR High school diploma with 2 years experience
  • Typing speed of 35 words per minute minimum
  • Proficiency in Windows, Excel, and web navigation

Work Rights

Not specified

Tailored Resume

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