Customer Banking Specialist Relief - Footscray

Commonwealth Bank of Australia

Footscray, VIC, Australia
Exceptional customer service experience
Ability to articulate financial terms clearly
Work in busy retail environment
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • The role requires supporting the Footscray Branch and traveling to Sunshine and Central West Plaza Branches to provide customer banking services.
  • You will help customers make informed financial decisions to achieve their goals while working in a commercially driven retail environment.

Matching Summary

As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Ability to articulate financial terms clearly
  • Work in busy retail environment
  • Support branch and travel to multiple locations
  • Part time availability for set roster hours

Nice-to-have

  • Genuine interest in banking career
  • Problem solving skills
  • Champion risk-adverse culture
  • Educate customers on digital banking
  • Effective communication skills

Key Requirements

  • Experience in financial services, retail or hospitality
  • Availability for predetermined roster hours
  • Ability to travel between branches
  • Strong communication skills
  • Customer service experience

Work Rights

Not specified

Tailored Resume

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