Senior Analyst - Customer Support With Turkish (secondment)
Land Securities Group
Base: zł79,000 - zł118,600; bonus: eligible for an...
Business level fluency in turkish language
Business level fluency in english language
Experience in customer service or contact center environment
The role involves delivering application support for LSEG products such as Eikon desktop and Workspace while ensuring data integrity and resolving connection errors
Job Summary
The role involves delivering application support for LSEG products such as Eikon desktop and Workspace while ensuring data integrity and resolving connection errors.
Candidates must possess business-level fluency in both English and Turkish to effectively communicate with customers regarding product functionality and billing inquiries.
LSEG offers a competitive compensation package including an annual bonus plan and benefits such as healthcare, retirement planning, and paid volunteering days.
Matching Summary
The role involves delivering application support for LSEG products such as Eikon desktop and Workspace while ensuring data integrity and resolving connection errors.
Salary
Base: zł79,000 - zł118,600; Bonus: Eligible for Annual Bonus Plan commensurate with role level; Benefits: Included in LSEG Benefits program
Skills & Requirements
Must-have
Business level fluency in Turkish language
Business level fluency in English language
Experience in customer service or contact center environment
Ability to resolve medium complexity inquiries via phone email chat
Nice-to-have
Previous experience in financial or IT industry
Knowledge of desktop offerings SaaS deployments
University qualification in finance sector or business
Positive approach to undertake additional projects
Key Requirements
University qualified in financial markets finance sector or business