Telemarketing (citibank), Analyst

AIA Australia

Singapore, Singapore
Outbound call centre experience
Telemarketing sales activities
Customer needs assessment
Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives

Job Summary

  • Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives.
  • Perform telemarketing calls to leads provided by partners to achieve sales target Understanding the needs of the customers and recommend suitable products to them.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives.

Skills & Requirements

Must-have

  • outbound call centre experience
  • telemarketing sales activities
  • customer needs assessment
  • adherence to regulations
  • quality standards compliance

Nice-to-have

  • healthier longer better lives
  • purpose-led brand positioning
  • inspiring meaningful connections

Key Requirements

  • minimum of 'O' Level or higher
  • 2 - 5 year of prior outbound call centre and/or Telemarketing / Telesales experience
  • Financial Industry experience
  • BCP, PGI, HI Certified (non mandatory)
  • Good interpersonal and communication skills

Work Rights

Not specified

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