Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Customer transaction processing
Customer needs assessment
Financial transaction accuracy
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer transaction processing
Customer needs assessment
Financial transaction accuracy
Promoting banking solutions
Positive customer experience
Nice-to-have
Charming and delightful interactions
Sense of achievement
Building long-lasting relationships
Team effectiveness
Operational improvements
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office and internet
Initiative, accuracy, and detail-oriented
Dynamic communicator with established customer experience skills